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October 18 2013

ralphpaglia
16:15
Ralph Paglia checks out a customized 2014 Chevy Camaro at Findlay Chevrolet in Las Vegas.
ralphpaglia
16:12
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Ralph Paglia at the Bellagio Casino and Hotel in Las Vegas for business meetings.
ralphpaglia
15:52
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Ralph Paglia hunkers down for 3 hours in the middle seat...

October 08 2012

01:45

Wall Clutter and Pushy Sales Efforts Discourage Customers from Liking Dealer Facebook Pages - Automotive Digital Marketing Professional Community

Dealership Discounts, Service Coupons and Promotional Offers Drive Likes More Than Customer Loyalty - They drive customers to Like a Car Dealer's Facebook Page! Overall, the Lab42 study finds that 87% of the social media users surveyed like business pages on Facebook. When asked their biggest motivator for doing so, these respondents cited promotions and discounts most often (34%), followed by free giveaways (21%). Loyalty and business trust were cited by 14% and 11% respectively. 77% of respondents who liked businesses on Facebook reported having saved money as a result of their likes. Use the link provided to view the entire article and access the data charts... Please leave a comment on the ADM blog page where this article is posted.

September 30 2012

22:06

Social Media Marketing Strategy: Defining the Functional Requirements for Car Dealers - Automotive Digital Marketing Professional Community

The purpose of this ADM Professional Community Forum discussion is to serve as a 'Living Document' based on the specific objectives around defining what a comprehensive 'Automotive Social Media Marketing Strategy' for a car dealer should either include or consider. Vastly expanded since originally being posted with extensive social media video marketing resources, embedded how-to videos and file attachments...

May 08 2012

16:16

The 4 Fundamentals of Writing a Good Press Release

Many thanks to Sara Callahan for a really great tutorial on how to write press releases... I have read many articles about the subject, some of them rather lengthy in nature, but Sara's is one of the most practical, easy to understand and clearly constructed guides in a compact piece that I have ever seen. Use the link provided to read Sara's full article and please leave her a comment...

April 23 2012

04:15

Are You Listening?

Katie Colihan writes: 'If you don’t listen to your customer you won’t be able to react accurately. For example, if you have a smile pasted on your face as you write a credit application thinking it will make you look friendly, but your customer is talking about a terrible event in his/her life that landed them in the credit situation that they are in, how does this make you look? If you aren’t listening, then you aren’t hearing, if you aren’t hearing, the you run the risk of missing some very important information that a customer could give you...' Use the link provided to read the rest of Katie's article, and please leave a comment for her!

August 14 2011

13:57

Reliability Perceptions are Changing - Not Good for Toyota - Automotive Digital Marketing Professional Community

The top five high-volume brands have each dramatically reduced their problem incidence since 2005. In fact, Ford’s is now nearly on par with long-time industry leaders Honda and Toyota.
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